Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Valnex Clarté collects and retains data essential to your trading activities. How we collect and store this information is outlined in the Privacy Policy below.

Our policy is based on these core principles:

• As part of our commitment to full transparency about how we collect and store your personal data:

We aim to ensure you understand how we collect and process your data so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, giving you clear, concrete information about how your data is used. You're in the driver's seat.

We will always provide timely information whenever we determine you should be informed. Transparency is central to how we operate.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under Belgium law. You can contact us at: info@valnex-clarte.com

• We do not use personal data for any purposes other than those outlined in our Privacy Policy.

We may process personal data for the following purposes, including ensuring the proper operation of Valnex Clarté services and connecting trader-members with third-party trading platforms. We may also do so to maintain and improve website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we process data as needed to perform administrative and other business functions related to the Services we provide to you, the client.

To deliver better services tailored to your preferences and needs, Valnex Clarté processes personal data.

• To ensure you are able to use essential tools that effectively protect your personal data and uphold your rights in this respect:

You may contact us at any time to access all of your personal data. We can also update or delete it upon request. In addition, we can arrange to transfer your data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, with bank‑grade safeguards and rigorous controls. While no system can be guaranteed 100%, we remain committed to continuously enhancing our defences and strengthening the measures we have in place.

We maintain a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of any and all data related to natural persons.

Our policy applies to all identifiable natural persons. This specifically includes any natural person who can be, or has been, identified in relation to data entrusted to us or data we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of such personal data.

We do not knowingly collect, or seek to collect, any information about individuals under the age of 18. We likewise do not permit individuals under the age of 18 to use our platform for any purpose. If we identify any user or data relating to a person under the age of 18, we will delete it immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data required to enable your use of our services. Where needed, we may also request additional personal data to verify ownership of an account, for example. To maintain and improve the quality of our services, we collect and analyse information about how you use our platform and those of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are not obliged to provide us with your data, choosing not to do so may limit the services we can offer. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect data that could personally identify you. However, we do collect information such as your account activity, your IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data collection, we collect and store only the information you consent to share with us when you connect, via our service, to a third-party trading platform.

The personal data you provide to third-party platforms may include: full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The collection, storage, and processing of your personal information by the company are conducted solely for the purposes set out in the Policy. All such uses and processing comply with applicable laws in Belgium.

The company will only handle, process, or transmit your data in accordance with applicable laws in Belgium. The following are the legal bases for doing so:

• You have agreed to allow the company to store and process your personal data. When you submit your data to the company, you also authorize us to transfer it to the relevant third-party trading platform. You have provided your consent for the processing of your personal data for one or more specified purposes.
• To improve the company's services, establish or defend legal claims, pursue legitimate interests, and for other purposes, the company may need to store and process your personal data.
• Processing data is necessary to comply with legal obligations.

If you would like to learn more about the data processing we are legally required to undertake, please feel free to contact us by email.

Below you will find a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analyses, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the processing of your data will be governed by that company's privacy policy. This may include various digital trading platforms.

To better serve our clients and continually improve our services, the company may share personal data with its affiliates and partner companies.

Where required by law, or to safeguard the company's rights and assets and those of our third-party partners, we may share data with competent legal or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company or when seeking investment or a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the case of a merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Cookies and Services from Third Parties

For the purposes of site analytics and, in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable laws and recognized industry best practices

Cookies—small text files stored on your device when you visit a website—are used to collect information about your browsing behavior and preferences. Their purpose is to personalize and enhance your user experience. They allow us to remember your settings and preferences and to tailor our services accordingly. We also use cookies for site analytics and to compile statistics that support strategic planning.

Broadly speaking, this site uses two kinds of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies, by contrast, remain in your browser even after your session ends. These enable the site to recognise you as a returning visitor on subsequent visits and help facilitate your use of the site.

Types of cookies:

Cookies may be used as necessary, consistent with their intended purpose:

Cookies have been blocked or removed

To delete or block cookies, you must do so through your browser settings. Follow the links below for step-by-step guidance for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept longer to comply with applicable laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for 12 months. When those 12 months expire, and with your consent, it will be shared for a further 12 months.

Our processes include the routine review of all personal data to determine whether it remains necessary or not.

9. Transfers of personal data to third countries or international organisations

When necessary to provide our services and/or for security reasons, personal data may be transferred to third countries (i.e., countries other than your own) and international organisations with robust security safeguards in place. We apply the highest possible data security standards to protect your data and ensure you retain access to legal remedies and rights in all circumstances.

Within the European Economic Area (EEA), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2). This is a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, pursuant to Article 46(2)(c) GDPR, set the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information on the specific security measures we implement to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using state-of-the-art technical and organizational measures, aligned with industry-leading standards. These measures effectively prevent unlawful or accidental destruction, as well as the loss or alteration of data.

While we apply the utmost care and industry-leading procedures for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error-free. For that reason, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosures arising from transmission errors, third-party unauthorised access, or any other similar cause.

In the event of legally binding requests from regulators or other competent authorities, we may be required to disclose your personal data to them. After disclosure under legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these parties are not affiliated with us and are not under our control, nor does our Privacy Policy apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before sharing any personal data. Ensure their data collection, use, and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to revise or update our policy at any time. We will notify you of any changes through our website and other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding personal data

You retain full control and the final say over the use of your personal data, including verifying its accuracy, correcting errors, and opting to delete it or restrict the scope and nature of our processing.

On this page, EEA residents can find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible by us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it to you in electronic format. If you request additional copies of the personal data we process about you, beyond the first copy provided, a reasonable fee may be charged.

Rights granted by law and under this Privacy Policy may not be exercised in a way that infringes the rights of others. The company reserves the right to refuse or restrict access to personal data where such access would violate the rights and freedoms of others.

Right to Rectification

You or the Company may correct any errors in your personal data, whether due to omissions or inaccuracies, to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations: 1) if your data has been processed without your consent or outside legal boundaries. 2) If you request its removal and the Company has no legal obligation to retain it. 3) If you no longer consent to or accept any processing by us, even if lawful and based on our or a third-party provider’s legitimate interests. 4) If we are legally required to delete your data.

The right to erasure may be overridden by legal obligations under EU law or any Member State law. The same applies where data is required for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction of the processing of your personal data in situations where you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, we will delete it except in the following cases: 1) a legal obligation under European Union or Member State law prevents deletion; 2) with your consent, it is needed to establish, exercise, or defend legal claims; 3) it is necessary to protect another natural person’s rights.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and where processing is carried out by automated systems.

You have the right to request the transfer of all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data erased. This right cannot be exercised if doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Without prejudice to the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there are compelling legal grounds to continue processing, including to establish, exercise, or defend legal claims. In such circumstances, we may continue processing your personal data.

You may at any time object to the processing of your personal data for direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This does not apply retroactively to processing carried out before you withdrew consent

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in connection with the processing of your personal data, EU Member States have designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you requested, as described in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically and free of charge, unless doing so conflicts with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is considered unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual making a personal data request, to uphold data protection and security.